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Jansunwai

An AI-powered grievance redressal platform featuring multilingual support, automated spam filtering, and intelligent admin analytics.

AIAnalyticsAutomation
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Jansunwai is a civic-tech platform designed to streamline public grievance redressal. It uses AI to categorize, prioritize, and route citizen complaints to the correct authorities.

Impact

Reduces bureaucracy and response times by automating the initial triage of complaints.

Key Features

  • Multilingual AI: Supports local languages for inclusivity.
  • Auto-Triage: AI classifies complaints (water, electricity, roads).
  • Spam Filter: Automated filtering of irrelevant submissions.

Tech Stack

  • AI: NLP models for classification
  • Backend: Python/Node.js